Secure logistics: why customer-centric solutions are key

A while ago, an interesting tweet by Vala Afshar did its rounds on Twitter. It read something like this: “Netflix did not kill Blockbuster.Ridiculous late fees did. Uber did not kill the taxi business.Limited access and fare control did. Amazon did not kill other retailers.Poor customer service did. Apple did not kill the music industry.Being […]

Account takeover fraud: retailers lose twice

Account takeover fraud is an increasing threat to retailers and their customers. How do we combat it? Imagine this: a seemingly innocent customer walks into a retail store. Equipped with a certified copy of their ID, they explain that they have lost their store card and would like a new one. The person behind the […]