FRAUD AND REMOTE CUSTOMER ENGAGEMENT? How to mitigate your risk.

FRAUD AND REMOTE CUSTOMER ENGAGEMENT? How to mitigate your risk.

FRAUD AND REMOTE CUSTOMER ENGAGEMENT? How to mitigate your risk.

Balancing an enterprises’ desire to provide more interaction channels along with innovative, multi-modal solutions for their customers is increasingly challenging as fraudsters target any remote engagement channel that will deliver a ‘profit’.

The proliferation of non-face-to-face interaction modalities provides much needed convenience and the optimisation of traditional enterprise and customer engagement cannot be denied. However, managing this ‘’risk’’ complexity requires a thorough and iterative approach to building a robust enterprise authentication strategy…read more