Why The Call Center Is The Vector Of Choice For Fraudsters

Why The Call Center Is The Vector Of Choice For Fraudsters

Why The Call Center Is The Vector Of Choice For Fraudsters

Fighting fraud is often compared to a game of whack-a-mole: Improve security in one area, and criminals will find a new way to breach a company’s defenses in another area. In recent years, for example, the introduction of security chips has greatly reduced the fraudulent use of physical credit cards, but criminals have not responded by throwing up their hands and going home…read more