Modern-day banks want to become digital banking leaders. Customers, competition and compliance are without doubt the three ‘C’s’ fueling this development. The demand for digital innovation is growing rapidly, whilst competition in the financial markets is fierce. Couple these with the stringent regulations being placed on financial firms and it’s clear why so many financial firms are moving to the cloud and digital technology. Indeed, it is one of the safest, most cost-effective and efficient way of managing communications.