Australian tax office to use Nuance voice biometrics on app

Australian tax office to use Nuance voice biometrics on app

In a statement, the ATO said the implementation of biometrics means taxpayers no longer have to answer security questions or enter lengthy usernames and passwords to prove their identity when engaging with the ATO. “The ATO is committed to delivering a contemporary digital experience for our clients and feedback has shown an overwhelming acceptance of voice biometrics in the call center, making it a natural next step to bring this ease of access to the mobile app,” Assistant Commissioner, ATO John Dardo said. Read more.