It’s not only mobile banking. Eastern Bank is now using “voice verification” when you call customer service. Experts predict biometrics will also be used one day in ATMs, online banking and other smart devices.
“They’re better than what we have now,” said Florida State graduate Claes Bell who works with Bankrate. “It’s much more convenient to provide a physical trait that can’t be impersonated easily such as your voice or your facial features.” Read more.