VOICE BIOMETRICS APPLICATIONS

Voice Biometrics around the world, solutions are applied in the following industries:

  • Financial Services
  • Telecommunications
  • Call Centres/Customer Care environments
  • Credit Bureaux
  • Utilities e.g. Energy companies
  • Government e.g. Social Welfare, Pension, Grant schemes
  • Law enforcement e.g. Police forces
  • Insurance and Assurance
  • Medical Aid Schemes
  • Online Transactions – e­Commerce
  • Labour Broking/Flexible Staffing Providers/Dispersed workforces

 

Voice Biometrics is being used in the following applications:

  • Internal & external password reset
  • Employee time & attendance recording
  • Customer call identification & authentication
  • Internet & telephone system logon
  • Cellular PUK resetting
  • Criminal identification & solving crimes
  • Legally binding voice signature
  • Monitoring parolees or people under house arrest
  • Immigrant tracking
  • Making/authorising payments

 

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