Our Solutions

Since inception, OneVault has been focused on its vision of developing innovative voice authentication solutions using best of breed technology platforms.  We are proud OEM partners for Nuance™ and Nice® and have actively utilised their global best of breed voice technology engines, platforms and solutions to further enhance our purpose built, South African developed, voice biometric authentication solutions.  We acknowledge the importance of world class partners to ensure that you – our client – has a solution that is fully supported from a technology perspective both now and into the future.

OneVault is proud of our track record in developing the significant IP that goes into making our unique voice biometric enabled applications work!

Whether you require a Passive (Agent Assisted) Authentication Solution or an Active (Automated/Self-Service) Authentication Solution, OneVault will help you define what is best for your business and your customers.

A Voice Biometric Authentication solution is not something you can simply plug in.  There are significant development, planning, integration and business implementation requirements that support your technology enabled authentication processes.  OneVault can help you define these and ensure that the many qualitative considerations you need to consider are taken into account.

The benefits of engaging OneVault:

We have developed a comprehensive Background Model (BGM) along with a methodology to assist client’s building background models that reflect their audience.  This is a complex process and we can either use our BGM or help you to develop yours.

Our Transaction Management Engine (TME) – the intelligence that wraps around the voice biometric engine – is world class and facilitates the ability for a client to integrate a voice biometric solution far easier into their environment.  Our reporting methodology supports our TME, giving you real-time, on-line diagnostics that facilitate appropriate decisioning and management.

And of course, OneVault is able to provide you with incomparable expert advice and consulting that will help you plan and implement an integrated voice authentication solution into your business.