Nuance Leads 19 Vendors in Biometric Authentication and Fraud Detection in Newly Published Analyst Report

October 2nd, 2017

SAN FRANCISCO, Sept. 18, 2017 (GLOBE NEWSWIRE) — Intelligent Assistants Conference – Nuance Communications, Inc. (NASDAQ:NUAN) today announced from the Intelligent Assistants Conference that it has been named the leader in Biometric Authentication in the newly published Voice Biometrics Intelliview Report by leading analyst firm, Opus Research. The report positions Nuance as the frontrunner across Contact Center Authentication, Contact Center Fraud Detection, and Mobile Authentication. read more

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Mobile biometric market forecast to exceed $50.6 bn in 2022

September 29th, 2017

Identity tech-focused analysis firm Acuity Market Intelligence has predicted that annual revenue from mobile biometrics will grow to $50.6 billion in 2022.That figure reflects a CAGR of nearly 41% from $6.5 billion in 2016, with total forecast period revenues exceeding $193 billion, said the outlet.

According to Maxine Most, Acuity Principal and lead analyst, “The potential for consumer use of mobile biometrics dwarfs any previous application of biometrics. More than 1.9 billion biometrically enabled mobile devices will be in circulation by the end of 2017. This will grow to an unprecedented 5.5 billion devices by 2022 as this massive, globally available platform remains the driving force behind worldwide biometric adoption.” read more 

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Chinese student dorms secured with face and voice recognition

September 28th, 2017

Chinese universities are increasingly securing premises with biometrics.

Beijing Normal University is using facial and voice recognition technology to allow residents to enter the building.
Over 2,500 new students are required to have their faces scanned as part of the university’s induction procedure, according to a Beijing News report on Monday.

The new technology was first tested in 13 of the university’s student halls back in May, before being installed in all dormitories in mid-August.
Students can verify their identity by swiping their university card in the machine, before either saying their own name or scanning their face. read more

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U.S. Bank Customers Can Pay Bills By Voice Command Using Alexa

September 27th, 2017

“To enable the feature, customers must have an Amazon Echo, Echo Dot, or Amazon Tap speaker, as well as an Amazon account and the Alexa smartphone app.”

U.S. Bank has launched a new function for customers who own Amazon Alexa devices allowing them to check balances and make payments by voice command.

The nationwide launch follows a smaller pilot project undertaken this summer. To enable the feature, customers must have an Amazon Echo, Echo Dot, or Amazon Tap speaker, as well as an Amazon account and the Alexa smartphone app. By speaking to Alexa, Amazon’s voice-controlled AI assistant, they can pay their U.S. Bank credit cards and ask about due dates, check various account balances, and even hear their transaction histories.  read more

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Siri Payments from Barclays is State-of-the-Art, For Better and Worse

September 26th, 2017

Barclays UK has certainly upped the ante through the fusion of payments with existing Natural Language Understanding (NLU) and biometric authentication resources. Launched with a late August update of Barclays mobile banking app, customers can now tell Apple’s mobile personal assistant Siri to “Pay Aunt Maude 150 pounds;” that is, as long as “Aunt Maude” is a registered payee associated with the account, and the iPhone in use supports TouchID.

This is not the long-prophesied “Tipping Point” for voice-enabled person-to-person (P2P) payments. However, it does represent the most “state-of-the-art” (if you consider that a relative term) implementation of a voice-first assistant to carry out payment instructions. read more


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South African anti-fraud group launches voicebank

September 25th, 2017

An anti-fraud group in South Africa plans to tackle voice biometric spoofing through the use of a “voicebank”.
The South African Fraud Prevention Service (SAFPS) initiative will be piloted with select participants before rolling out nationally.
SAFPS is partnering on the initiative with leading voice biometric authentication solutions provider, OneVault.

“Voice Biometrics is an authentication solution that is similar to a fingerprint in that it represents an individual’s biological construct and is therefore difficult to emulate,” says Paul Hutton, OneVault CEO. read more

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Australian Bank, ANZ adds voice biometrics to mobile app

September 22nd, 2017

ANZ has added a Voice ID function to its Grow by ANZ app, allowing customers to authorise fund transfers of more than $1000 and BPAY payments of more than $10,000 without a PIN or password.

ANZ said it intends to roll the technology out to other digital channels.

The service uses technology from Nuance, which also provides voice biometrics technology to the Australian Taxation Office. read more

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Voice biometrics improving Australian Taxation Office call center service

September 20th, 2017

After launching its voice biometric authentication service in 2014, the Australian Taxation Office has enrolled nearly three million taxpayers for the service to make it one of the most successful initiatives across the federal government, according to a report by IT News.

Developed by Nuance to improve the ATO’s call center experience, the service has since expanded to the ATO mobile app, and could ultimately be incorporated into the whole-of-government GovPass identity platform being developed by the Digital Transformation Agency. Read more…


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Barclays links Siri payments and biometrics

September 19th, 2017

Britain’s Barclays has become the first bank in the UK to let customers make payments by simply asking Siri and following up with fingerprint authentication.

Customers can can just say, “Hey Siri! Pay 20 pounds with Barclays” you don’t need to open up the app and fill in the details, rely on Siri and use Touch ID to authenticate the payment. Read more…

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Your voice is the key to transforming the smart home

September 18th, 2017

Voice biometrics integrated as part of a holistic conversational IoT experience will make it incredibly simple to access home security and control services, secure connected devices and data access, and personalize music, retail, content and more.

The Smart Home is officially becoming ‘smart.’ We’re entering an era where in-home hubs, systems and services can do more than just take a simple command – they can now engage in a thoughtful dialogue to accommodate our needs. So, what’s changed in just these last few years? Read more…

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