In case you missed it. Herewith a link to Paul’s interview with Cape Talk.

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September 13th, 2017
  • PaulHutton-Cape-Talk
    In case you missed it. Herewith a link to Paul’s interview with Cape Talk. In case you missed it. Herewith a link to Paul’s interview with Cape Talk.

    In case you missed it. Herewith a link to Paul’s interview with Cape Talk.

https://omny.fm/shows/early-breakfast-with-abongile-nzelenzele/safps-to-launch-shared-imposter-voice-bank-to-tigh

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In case you missed it. Herewith a link to the CNBC Africa interview with Paul Hutton

By  
September 13th, 2017
  • Paul-Hutton
    In case you missed it. Herewith a link to the CNBC Africa interview with Paul Hutton In case you missed it. Herewith a link to the CNBC Africa interview with Paul Hutton

    In case you missed it. Herewith a link to the CNBC Africa interview with Paul Hutton

https://www.cnbcafrica.com/videos/2017/09/08/safps-onevault-team-up-to-launch-shared-imposter-voicebank/

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MEDIA RELEASE – SAFPS to launch shared imposter voice bank to tighten contact centre fraud detection

By  
September 7th, 2017

MEDIA RELEASE


FOR IMMEDIATE RELEASE  – SEPTEMBER  2017

 SAFPS to launch shared imposter voice bank to tighten contact centre fraud detection

 The South African Fraud Prevention Service (SAFPS) is launching a highly innovative shared imposter voicebank to enhance its current service offering to its clients, which serves to substantially reduce fraudulent transactions in South African contact centres. The initiative will be piloted with select participants before rolling out nationally.

SAFPS is partnering with South Africa’s leading voice biometric authentication solutions provider OneVault and regards this initiative as a significant step towards helping combat fraud within contact centres.

“Voice Biometrics is an authentication solution that is similar to a fingerprint in that it represents an individual’s biological construct and is therefore difficult to emulate,” says Paul Hutton, OneVault CEO.

Methods of authentication have evolved from an item owned (a driver’s licence), to something known (mother’s maiden name), to an individual’s physical makeup or biometric reference point (finger print) and is known as third factor authentication.

“Thus, with a combination of two or all factors – commonly known as multi-factor authentication –it’s more difficult to commit fraud.”

The explosion of online and digital transactions has increased the demand for remote security and, more specifically, remote authentication. Hutton says, “Voice authentication is as accurate as a finger print and eliminates the need for an individual to be physically present to conclude a secure transaction.”

By using voice biometrics to automatically cross-reference each call with the shared imposter voicebank, the agent will be alerted if there is match against the ‘watch list’ and a defined process can be followed. The solution is sophisticated enough that it will trigger liveness detection functionality when artificial voice production or voice manipulation is detected.

“In the case where a […]

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Voice Biometrics Africa Conference

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July 6th, 2016
  • emailer
    Voice Biometrics Africa Conference Voice Biometrics Africa Conference

    Voice Biometrics Africa Conference

Voice Biometrics Africa Conference

Johannesburg 26th July

Cape Town 28th July 2016

For more info contact info@onevault.co.za

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OneVault appoints new CEO

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February 24th, 2016

Ravin OneVault CEOJohannesburg, South Africa – 23 February, 2016 – OneVault – a South African-based, specialist voice biometric company – is pleased to announce the appointment of Ravin Sanjith as the Company’s new CEO, effective, 1 February, 2016.

Ravin, previously Chief Operations Officer (COO), has a wealth of experience in both the technical, operational and business arena and is a co-founder of the organisation.  The expertise that he has within the voice biometrics space is extensive and will allow OneVault to capitalize on this fast growing solution across Africa.

Paul Hutton, the outgoing CEO, remains within the Pivotal Capital group (a shareholder of OneVault) and will move into the Chairman role – said, “I would like to congratulate Ravin on his new role within OneVault.  He has played a crucial role in the establishment and set up of this business and has become a global reference point in this sector, he therefore knows and understands it better than anyone”.

“Voice biometrics is a global phenomenon, and a game-changer in identity management. As OneVault, we are proud to be driving the rapid adoption of an innovative applications of Voice Biometrics across various market sectors.  I am privileged to be able to guide the team during this exciting phase”, Sanjith said.

About OneVault

  • OneVault is a focused Biometric Voice Authentication company.  We unlock the power of every individual’s voice to provide the most secure, remote authentication channel available.
  • Our focus with respect to the Voice Biometrics space, has allowed us to develop a set of core competencies and capabilities that are unparalleled in the South African market.
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OneVault applauds Vodacom’s innovative launch of voice biometrics to their customers’

By  
October 17th, 2014
  • Vodacom-voice-biometrics-launch-OneVault
    OneVault applauds Vodacom’s innovative launch of voice biometrics to their customers’ OneVault applauds Vodacom’s innovative launch of voice biometrics to their customers’

    OneVault applauds Vodacom’s innovative launch of voice biometrics to their customers’

OneVault applauds Vodacom’s innovative launch of voice biometrics to their customers’

Johannesburg, South Africa – 17 October, 2014 – OneVault – a South African-based, specialist biometric company – confirmed the importance of Vodacom’s announcement around their introduction of secure, convenient interaction access via the implementation of voice biometrics.

Voice biometrics is leading the way internationally to transform self-service channels for customers – making interactions with clients far more seamless and automated. Enabling new levels of self-service requires new levels of authentication given the fact that customers engage remotely. With the significant increase in identity theft and fraud where imposters are accessing accounts, websites, etc. that don’t belong to them – the requirement for organisations to review their authentication strategies has never been more important.

The voice biometric technology implemented at Vodacom has involved a combination of different vendors namely OneVault, Nuance (NASDAQ: NUAN) and Dimension Data.

“As Vodacom wanted to be a first to market with this solution for their customers, they selected OneVault due to our extensive local experience in the technical, operational and demographic complexities of Voice Biometrics. This has been an exciting project for us to be involved in, not only because of the unique complexities of Vodacom’s technical and operational environment but also as the positive impact on driving Voice Biometrics in South Africa. As a specialist voice biometrics company in South Africa, we are acutely aware of the take up of voice biometrics globally and we understand the significant business value that multi-level, third factor authentication can offer corporates and customers alike,” said Ravin Sanjith, COO, OneVault.

 


 

About OneVault

  • OneVault is a focused Biometric Voice Authentication company. We unlock the power of every individual’s voice to provide the most secure, remote authentication […]
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Voice Biometrics News

By  
August 18th, 2014

UK to investigate current and future uses of biometric data and technologies

read full article +

 


Why you should get excited about cloud-based Voice Biometrics?

read full article +

 


Beyond Fraud Prevention: Can Voice Biometrics Also Cut Operational Costs?

read full article +

 


Banks to use Voice Biometrics to save time

read full article +

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OneVault Voice Biometric News

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July 29th, 2014

Latest on Voice Biometrics 27/07/2014

 

Video showing Mexico City proof of life solution using voice biometrics

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Next Global voice biometric conference to be hosted in London in November – not to be missed.

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Vocal banking – the future of voice biometrics

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Teleservices Firms Benefit by Adding Voice Biometrics to Call Recording Initiatives

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OneVault Voice Biometric Authentication News | July 2014

By  
July 15th, 2014

Imagine……… a world where companies and their customers could be remotely authenticated across multiple self-service channels using a common credential?

The good news is that there is an answer and a viable one at that – Voice Biometrics!

A recent study conducted by ResearchNow uncovered that 57% of all calls into the contact center are generated by individuals that first attempted to self-serve1.

So, the desire is there but something is happening that impacts the ability to complete the self-service process. Some interesting stats on various channels:

  • IVR:
    • Using a traditional IVR to contact a company, there was a 41% average ID&V failure rate within financial institutions (in the US)2
  • Mobile Applications:
    • 74% of mobile users were unable to access important information due  to failed authentication3
    • 96% of mobile users make mistakes while typing passwords4
    • 10% of mobile users make mistakes typing passwords all the time5
  • Web:
    • 74% of consumers need to reset a password at least once a month6

What this means is that a LOT MORE PLANNING is required to understand the points of failure and to ensure that the ID&V process is not a barrier to customer entry.

Bearing in mind that an estimated $12 billion was spent by contact centres in the US using traditional Knowledge Based Authentication (KBA) methods, more and more organisations […]

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SA banks explore biometrics potential

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May 5th, 2014

With two of the most popular flagship smartphones among consumers now featuring a fingerprint scanner, SA’s banks are looking into ways of incorporating fingerprint – and other – biometric technology in their mobile banking offerings. Read more ow.ly/wtZ9G

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